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Policies/Warranty
EMAIL: isaacson@frontiernet.net


Questions about any pen for sale, will be addressed readily and cheerfully. Just send email to isaacson@frontiernet.net  

Please be patient awaiting responses. The website is my serious side business, but "real life" with travel and hospital work often keeps me away from the email.
The 1st Firm "YES" Email claiming an item receives priority, even if pen is under discussion elsewhere. Commitment is a good thing :-)
Pens may be returned- used but unharmed- if you are unsatisfied with item for any reason, if notice is given within 7 days of your receipt of item.
Mint pens may not be inked or dipped if one wishes to return them.
Pens are guaranteed for function (filling, lack of leaking, etc) for one year from time of purchase. I will pay restoration costs through my restorers.
All pens are in working order unless noted otherwise
Vacumania works with several pen restorers of solid skill and reputation.
If your new pen develops a problem, please contact hs. Occasionally ink sacs go bad, nib-feed interfaces need adjustment etc. Within 1 year of purchase, we will arrange for adjustment of problem. Please note that damage by owner does not fall under the warranty.
Payment is by Check, MO, PAYPAL, drawn on US funds.
Typically, insured  shipping  costs $7-12  in USA. Insurance and international shipping cost extra. Shipping outside the USA tends to run $12-30 depending on which shipping level one wishes.
New York residents I fear must pay 8.25% sales tax

 
MAIN PAGE/HOME
CONTACT ME-Order
Pens for sale
Archive of Sold Pens
Essays n' Pen Profiles
We Buy Pens
Appraisals
Policies/Refunds
Grading Standards
 About Vacumania